Top 5 frequently asked questions
The points system indicates the quality of a rental property in points. The points system is also called the home valuation system. Each part of the home, such as surface area, sanitary facilities, WOZ and energy label, receives points. Added together, the points yield a maximum rental price. Huurteams Nijmegen calculates the maximum rental price of the house or room during a home inspection. Do you want the rental team to calculate your maximum rental price? Log in to the
site and we will contact you as soon as possible to schedule an appointment.
No, this is simply not possible. A landlord must always first terminate the rental agreement in writing. If you as a tenant do not agree with the written notice of termination, the landlord must go to the subdistrict court to have the rental agreement terminated. The landlord must have a valid reason for terminating the rental agreement. Justifiable reasons are: The landlord may terminate the lease in the event of default (payment arrears), urgent personal use, a new lease agreement or an applicable zoning plan. Please note: different rules apply to temporary rental and landlady rooms. Do you have a temporary contract for a fixed period of a maximum of 2 years (independent home) or a maximum of 5 years (non-self-contained home)? And was this closed on or after July 1, 2016? The rental then ends automatically at the end of the contract. The landlord must terminate this contract in writing to the tenant at least 1 and a maximum of 3 months before the end of the rental period. As a tenant you can always terminate the contract at any time with a notice period of 1 month. If the landlord gives notice of termination incorrectly or too late, your rental contract will automatically be converted into a contract for an indefinite period.
The landlord has the right to increase the rent once a year by a certain legal percentage. This percentage is determined annually. More information about this percentage can be found on this website. Sometimes the landlord's rent increase proposal is incorrect. Huurteams Nijmegen can object on your behalf against the rent increase. Have you received a rent increase proposal from the landlord? Let us check this!
The first thing you should do immediately is give the landlord written notice of default by sending him an e-mail, letter or WhatsApp message. After registration, we can assist you in writing a correct defects letter. Keep in mind that you give the landlord a reasonable period for the repairs. We usually last 6 weeks.
Due to our financing from the Municipality of Nijmegen, it is unfortunately not possible for us to accept cases relating to rental properties outside the municipal boundaries. Of course we will try to give you advice where you can go. Just send us an email.
Other Questions
If you do not receive a confirmation email after registering on the website, something went wrong. First check your spam box, if nothing is received, the file sent is probably too large. We ask you to resubmit the application and then email the relevant documents to
There is no legal maximum for service costs. The landlord may only charge as service costs (unlike basic rent) those costs that he has actually incurred. Not all costs are eligible for reimbursement as service costs. Service costs include the costs for utilities (gas, water and electricity), movable property (e.g. microwave, washing machine and furniture), household waste, caretaker, glass and contents insurance, internet, television, cleaning and garden maintenance. Because the landlord may only charge for the costs actually incurred, he must provide statements to substantiate the cost structure no later than 6 months after the end of the financial year. So no later than June 31, 2024, the landlord must have provided copies of the service costs for the year 2023.
Yes, Huurteams Nijmegen will always handle individual complaints and provide advice. If there are several similar complaints in the neighborhood or in the building/apartment, we will always contact the tenants' association of the relevant association.
The tenant is not authorized to change the design or appearance of the rented property in whole or in part, unless it concerns changes and additions that can be undone/removed at the end of the rental without significant costs. The tenant can make larger adjustments with the landlord's permission. What is a liberalized rental property? A rental property is liberalized if the basic rent at the time the rental price commences is more than the liberalization limit. (see also social and free rent. Link) The points system does not apply to this property and there is no maximum for the rent and the annual rent increase (unless otherwise agreed in the rental agreement). Because the liberalization limit is the same as the housing allowance limit, you are not entitled to housing allowance with a liberalized contract.
The Huurcommissie is an impartial government organization that helps tenants and landlords by providing information, conducting research, mediating in their conflict or, if necessary, formally settling the conflict by making a ruling that is binding on both parties. The Huurcommissie decides on the reasonableness of rental prices, rent increases, maintenance defects and other shortcomings of homes up to the liberalization limit. For more information about the Huurcommissie, please refer to their website.
This depends on various factors, including whether a recording report was drawn up when you moved into the home. An inspection report is a description of the condition of the home at the time you move in. You must have agreed to this in writing. If that is the case, you must leave the property in the same condition. Then do a final inspection with the manager/owner and have this recorded in writing. As long as you concluded a rental contract after August 1, 2003, you may leave the home as it is. If you have a rental agreement from before August 1, 2003, you must leave the property in 'good condition'. What exactly that entails depends on reasonableness and the condition of the room at the time you got it. Of course you can always call for information.
That depends on the situation. It is possible to start a business in the following situations:
Rental price: If you have any questions about this, please email or call us. This depends on the situation. Service costs: With service costs it is possible to start a business when you have moved. You will not immediately receive a settlement of the service costs upon departure. You will receive the settlement of the service costs at the same time as all other tenants, after the settlement period. If this shows that your advance payment is more than the actual costs incurred, you can still start a case for this after leaving the living space. Please make sure that you provide your new address details to the landlord.
Maintenance: A maintenance procedure at the Rent Assessment Committee will lead to a rent reduction in the future for the period in which the defects have not yet been repaired. This means that it is not possible to receive compensation after a move. An exception to this is if you have lived in the rented property for less than six months. The reduction can then be determined through an assessment procedure for the entire period that you lived there.
Together you are stronger! It is certainly possible to handle cases jointly, this is even preferable for Huurteams Nijmegen if it concerns similar questions. Huurteams Nijmegen works in principle for free and in principle applies the following in joint matters
method: Submitting the cases: On the web form you can indicate that you live in a house with several residents who have similar questions. After you have submitted your case to us via the website, we will contact you. It is important that everyone completes the web form separately via our website.
Home visit: During the home visit we can take measurements to determine the rental price, assess maintenance defects or discuss the service charge settlement with you. It is important that all rooms are accessible. Not all housemates have to be present, but there must also be an opportunity to enter those rooms for a possible measurement. In conversation with your landlord: We will then draw up a letter on behalf of all tenants who want to participate and send it to the landlord
is being sent. We discuss the problems we have identified to see whether we can find a solution together. Procedure with the Rent Committee: If we cannot reach a settlement with your landlord, we can start a procedure for you with the Rent Committee. Huurteams Nijmegen will advance the Huurteams Nijmegen fee for you at €25. If you lose the item, you must repay €25 to Huurteams Nijmegen. Please note that a separate procedure must be initiated with the Rent Assessment Committee for each tenant who participates. The fees and the final decision of the Rent Assessment Committee only apply to those who rent the property
procedure starts, not for an entire street/house.
Follow-up steps and collection: After the decision of the Rent Assessment Committee, we will guide you in the further steps to be taken. If your landlord refuses to pay, we can in certain cases help you collect, for example, overpaid rent. These activities cost us a lot of time and money. To (partially) cover this, we ask for an advance from tenants and a percentage of the claim against the landlord for the collection process.
We often receive questions about the deposit. The rental contract states how much deposit has been paid and the term when the deposit must be refunded. In 2023, the law changed and the deposit must be returned within 14 days. Unfortunately, we often see that the deposit is withheld, especially for international tenants. If you have any questions about this, please register via the site.