Submit case

NOTICE: Between May 17th and June 17th 2019 we have experienced a disruption in our case submission form. After correctly completing the form you will have received a notice that you application has been received by us, however we did not receive it. We have corrected the problem that caused this, however we were unable to retrieve the case submissions that have been done between May 17th and June 17th 2019. If you have submitted a case during this period of time, we strongly request you resubmit your request to us.

We apologize for the inconvenience. 

If you have a case of which we cannot deal with via e-mail an employee of Huurteams Nijmegen will pay a visit to your home to assess the situation. During this visit one of our employees will discuss the situation and will take measurements of your living accommodation. Thereupon Huurteams Nijmegen shall assess all available information and discuss with you the results and ask you if we may contact your landlord. If your landlord does not cooperate, we are able to start a procedure at the Huurcommissie. Our services are free of charges and the submission of this form is necessary to accept your case. You can find more information about our method of working at our frequently asked questions page.

Pay attention! If your roommates do have similar complaints and want to use our services, they have to fill in this web form as well.

Submit new case
The address concerning the case.
06-XXXXXX of 024-XXXXX
This is just for our records, this does not effect the way how your case is handled.
Multiple answers possible
dd/mm/yyyy
By a \'separate dwelling\' is understood a residential space that has its own access and that can be used by its occupant as a residence without having to revert to basic facilities outside the dwelling, such as the toilet, shower and kitchen. If you do share some of these basic facilities your dwelling is not separate.
XXX.XX Your rent is your what you pay monthly, without service charges. If the lease agreement includes more than just a right of use of a residential space, but it only mentions the overall lease price you pay an all-in lease price.

XXX.XX

If you pay an all-in rent, you can fill in a 0 to this question. If the lease agreement includes more than just a right of use of a residential space, but it only mentions the overall lease price you pay an all-in lease price.
Only fill in when appropriate.
This is not a compulsory field. You can send your lease agreement to us at a later time. Preferentially upload the lease agreement to us in pdf format.
This is not a compulsory field. You can send the service costs statement as provided by your landlord to us at a later time. Preferentially upload the documents to us in pdf format.
This is not a compulsory field. You can send documents to us at a later time. Preferentially upload the documents to us in pdf format.
This is not a compulsory field. You can send documents to us at a later time. Preferentially upload the documents to us in pdf format.

Huurteams Nijmegen\’s services are free in principle. Huurteams Nijmegen advances your fee(s) to start your case at the Huurcommissie (rental committee). You only have to pay the fee(s) of the Huurcommissie to Huurteams Nijmegen when you decide to withdraw your case or if the Huurcommissie sentenced you to pay the free(s) of €25 per case. This SEPA mandate will only be used when Huurteams Nijmegen is entitled to the fee(s) that were done by advanced payment by Huurteams Nijmegen.

You will receive an email with a confirmation when the submission was successful. Pay attention: our confirmations and emails could end up in your spam filter. We would therefore advise you to check your spam folder as well.