NOTICE: Between May 17th and June 17th 2019 we have experienced a disruption in our case submission form. After correctly completing the form you will have received a notice that you application has been received by us, however we did not receive it. We have corrected the problem that caused this, however we were unable to retrieve the case submissions that have been done between May 17th and June 17th 2019. If you have submitted a case during this period of time, we strongly request you resubmit your request to us.
We apologize for the inconvenience.
If you have a case of which we cannot deal with via e-mail an employee of Huurteams Nijmegen will pay a visit to your home to assess the situation. During this visit one of our employees will discuss the situation and will take measurements of your living accommodation. Thereupon Huurteams Nijmegen shall assess all available information and discuss with you the results and ask you if we may contact your landlord. If your landlord does not cooperate, we are able to start a procedure at the Huurcommissie. Our services are free of charges and the submission of this form is necessary to accept your case. You can find more information about our method of working at our frequently asked questions
Pay attention! If your roommates do have similar complaints and want to use our services, they have to fill in this web form as well.
You will receive an email with a confirmation when the submission was successful. Pay attention: our confirmations and emails could end up in your spam filter. We would therefore advise you to check your spam folder as well.